Do you have a question about one of our products, our company of something else? Take a look at the following frequently asked questions. If you can’t find the right answer, feel free to contact one of our experts via the contact page. We’re there for you.
Q: Do you have your own factory?
A: Yes, we have our own factory . We export all the products from our own factory. More factory information, pls see our about us.or hotterbags.wordpress.com
Q: Do you design bags for customers?
A: Yes, We can design and manufacture your ideas for bags in any material, printing.
Q: Do you offer the free samples?
A: As you know, there are many customers who ask us for samples everyday, and it is a large amount for the samples, so we usually don't offer the free samples , please pay the sample fee and delivering fee, and all that will be paid back when you order the products.
Q: How long does the sample take?
A: Sample leading time is about 5-7days. For those who need their bags sooner, please let us know to meet rush requests.
Q: What is the MOQ?
A: We accept any quantity you order, but consider the freight, the high quantity would get cheaper price.
Q: Do you arrange the shipping for customers?
A: Yes, we have an excellent logistics team, we can give you advice. For approximate freight quotations, please contact us.
Q: What about the payment?
A: Accepted T/T, L/C ,Paypal or Western Union.